Mistake-Proofing (16 hours)

Description

This course introduces the fundamental concepts of the mistake-proofing process. Mistake-proofing is a powerful problem-solving technique that provides fast, accurate and effective solutions for most manufacturing-related problems. Its analysis methods can be used for all processes, whether they are technical or transactional. By following mistake-proofing practices, organizations can eliminate the possibility of producing defects. This course will be beneficial to any employee who has decision-making power in a manufacturing environment.

The course length is 16 hours and will include detailed instruction, periodic assessments, and a certificate of completion upon successful review.

Lesson 1: Introduction to Mistake Proofing

• Provide a brief overview of Mistake-Proofing
• List five reasons why Mistake-Proofing is important to a company
• Identify when Mistake-Proofing should be used in the automotive quality process
• Identify common perceptions that surround problems in products and processes
• Describe the different levels of Mistake-Proofing
• Explain the roles that Inspection and Testing and Control of a Nonconforming Product play in a formal quality system

Lesson 2: Focus

• Identify and describe the four steps of the Mistake-Proofing process
• Provide criteria for selecting team members
• Explain how problem types impact the selection of team members
• Identify techniques for leading effective meetings
• Differentiate between macro- and micro-level flow diagrams, and explain how each one is used in the Mistake-Proofing process

Lesson 3: Cause Analysis

• Identify and describe the seven ways in which an action can be flawed
• Differentiate between the causes and root causes of problems
• Identify the steps associated with performing a cause analysis

Lesson 4: Cause Verification and Design Changes

• Identify the five steps associated with verifying causes and flawed actions
• Identify potential solutions to flawed actions, and discuss the order in which these solutions should be considered
• List and describe basic design changes that can eliminate flawed actions

Lesson 5: Using Sensors for Solutions

• Identify and describe the three basic methods for detecting flawed actions
• Describe the ways in which flawed employee work processes can be detected through the use of sensors
• Identify ways in which flawed process actions can be detected through the use of sensors

Lesson 6: Types of Sensors

• Identify a variety of basic sensors
• Identify a variety of laser sensors
• Identify a variety of other sensors
• Match various sensors with their possible uses

Lesson 7: Establishing Solutions

• Explain how to develop a technical solution for a flawed action
• Explain how to implement a technical solution

Target Audience

• Operations Manager
• General Manager
• Plant Manager
• Person with bottom-line responsibility

UL University's workshops are designed for and intended to serve individuals using and relying upon UL services. UL University reserves the right to limit workshop attendance strictly to the foregoing. In addition, UL University reserves the right to change, reschedule or cancel any workshop at any time. UL shall not be responsible for any consequential or other losses resulting from the cancellation or postponement of this workshop such as airline and other travel/personal expenses.

UL University accepts the following forms of payment for registration: Visa, MasterCard, American Express and Invoice/PO. Please note that Invoice/PO is not accepted for online courses.