DescriptionIn this course, employees will learn how to reduce risk, improve product and process quality, and increase customer satisfaction through the Failure Mode and Effects Analysis (FMEA). The FMEA provides a structured approach to identifying and prioritizing potential failure modes, taking action to prevent and detect failure modes and making sure mechanisms are in place to ensure ongoing process control. This course will be useful to anyone who is planning to oversee, lead, or participate in an FMEA.
The course length is 32 hours and will include detailed instruction, periodic assessments, and a certificate of completion upon successful review.
Lesson 1: Introduction to Failure Mode and Effects Analysis
- The nature of risk and how an FMEA can reduce that risk
- What an FMEA is and how it can benefit your organization
- The different types of FMEAs and when they apply
- The inputs needed to conduct an effective FMEA
Lesson 2: FMEA and the Quality Management System
- The purpose of the major elements of the QS-9000 and ISO/TS 16949 quality system requirements and how FMEAs contribute to the accomplishment of that purpose
- The key concepts of the Advanced Product Quality Planning Process (APQP), and the role FMEAs play in the APQP
- The elements that require the development of FMEAs
- The relationship between the FMEA and the control plan
Lesson 3: Establishing the FMEA Team
- When a Process FMEA should be performed
- How FMEA teams should be structured
- Barriers to conducting good FMEAs and ways to remove those barriers
- Useful tools and guidelines for making your team more effective
Lesson 4: Inputs into the FMEA
- What inputs are required to develop the Process FMEA
- How to develop a process flowchart and how it will be used in the FMEA development process
- What general information needs to be included on the FMEA worksheet
Lesson 5: FMEA Development
- The seven types of failure modes and how they are identified
- Techniques for determining cause(s) and effects for failure modes
- How to assign severity rankings for failure mode effects
- How to assign occurrence rankings
- The two types of detection rankings and how to assign them
Lesson 6: Assessing the Risk
- The methodology used to assess risk, given the FMEA rankings
- How the FMEA establishes priorities for action
Lesson 7: Risk Reduction
- How the FMEA leads to risk reduction
- Common types of process errors and techniques for preventing or minimizing their occurrence
- Common options for error detection
- How to document and track the results of your risk reduction efforts
Lesson 8: Generating the Control Plan
- What information control plans contain and when they should be reviewed
- The linkage between the FMEA and the control plan
- How the FMEA leads to the development of the control plan
- The key steps involved in generating the control plan
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